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Interactive Voice Response

 Most people are not familiar with what "IVR" is. This common acronym stands for Interactive Voice Response. It is an automated phone system that is used by many businesses to answer incoming calls. It is one of the most useful tools especially when an outbound call is answered, it will provide a recorded message with options and information for the caller. Callers can easily input their responses through their phones. The IVR system will automatically transfer the call to an agent. IVR was developed by Steven Schmidt in 1973. IVR has become a necessity for almost every business as it helps to maintain good customer relationships while answering the call with an automated voice message prior to when the agent picks up the call. It is often the first interaction between a caller and an organization when calling into a call center. Many of the good call centers around the world have the IVR system integrated with the CRM.  IVR is a very useful tool for call centers. It gives bu...

How Web 2.0's can be beneficial for your website rankings

Web 2.0's is one of the most effective ways to rank your targetted keywords. They are kind of a blog that is written on numerous blogging websites. Here is one example of a blog: 1- https://beckyzworld.jouwweb.nl/informative-articles 2- https://rebeccacurtins.doodlekit.com/blog/entry/16092036/why-is-it-important-to-learn-a-foreign-language 3- http://beckyinit.simplesite.com/449958869 Above are the kind of blogs that can be written for your website to help your website to get ranked on SERP. Blogging websites are quite lucrative for newly made websites. Here are some other examples of blogs. Examples: https://ext-5691829.livejournal.com/1207.html https://www.techsite.io/p/2308801 https://app.site123.com/blog/significance-of-a-logo?w=4999122 https://www.bloglovin.com/@karlmuller9/all-about-video-animation http://letsbrand.wikidot.com/start https://www.evernote.com/shard/s683/sh/890b6246-9e9e-dab3-f48d-d137fb0fee70/b05cda2f1909859d32b909317b903b6f http://jameskotler.unblog.fr/branding...

What is Transactional SMS and Why Should You Use it?

A transactional SMS is like an automated text message sent in response to and event. It is often used by Banks. Normally, banks send one-time pins to their clients wanting access to their accounts online or if they want to make purchases. Transactional SMS messages  are often being for booking confirmations, account activations, orders, notifications of your account etc. In short, they are quite lucrative to improve the process.  In Pakistan, there are various Banks using transactional SMS message service to provide ease to their clients. There are many great transactional SMS service providers in Pakistan that provides great service to their clients. For Instance, ITS (Intellexal Solutions). ITS offers a sophisticated SMS gateway platform for sending transactional SMS messages.  Transactional SMS messages are more than just a notification. They are quite helpful if you are looking to build a strong communication channel between your business and clients. It's way reliab...

What is a Firefox VPN Extension, and How does it Operate?

  If you ever wanted to use a privacy tool that only operates for your browser – a VPN browser extension is all you require. Many providers give an additional plugin for any browser along with their original VPN apps. These extensions differ in their features, capabilities, and user experience. So what is a Firefox VPN extension ? What does it do? What is a Firefox VPN Extension? A Firefox VPN extension is a simple browser plugin (add-on) used to make a quick and secure VPN connection. It is very user-friendly and runs only on your browser without changing any other traffic on your device. A VPN extension hides your location and IP address and keeps your browsing private. How does it work? Users can install a VPN browser extension on Firefox. It is a light version of a VPN app that only affects internet traffic from the browser. It enables you to connect to a VPN server, encrypt all internet traffic, and masks your location and IP address. As the plugin only operates on a browser...